Licence key is not recognized

Technical Support
1

Product: PDF Express Viewer

Hi,

in production, when I load a file with the PDF Express Viewer, I have this error message
"A valid license key is required to use the view only build of PDF.js "

However, I did create a license key and used it as an option parameter. It even perfectly works in localhost :
From my account, I have created 2 keys :

  • one for the “localhost:3000” domain : it works.
  • one for the domain capla360.com : I have the error.

I’m using a React app and used .env to set the 2 keys for the 2 different envs. I can’t figure out what’s going wrong…

image
image2568×1256 467 KB

Here is the WebViewer setup. :
image

2

For PDF Express support please post to this community below instead.

3

Ok thanks @Ryan , I forwarded the ticket.