Wrong format when converting docx to pdf

[softboy99]

Using demo downloaded form this site to convert docx to pdf. After conversion, the format are different with docx

[system]

Hello, I’m Ron, an automated tech support bot

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:

• Convert to PDF with virtual printer on Cross-Platform (Core) - About converting to PDF
• Convert DICOM to PDF on Cross-Platform (Core)
• Convert CAD / DWG to PDF on Cross-Platform (Core) - Sample
• Convert PDF to multiple file types on Cross-Platform (Core)

APIs:

• Class Convert - WordToPDFConversion(PDFDoc, Filter, WordToPDFOptions)
• Class DigitalSignatureField - GenerateCMSSignedAttributes(Byte[])
• Class Convert.TiffOutputOptions

Forums:

• Element/format could not be converted properly from MS Word document to XOD for previewing
• Converting doc, docx, xls, xlsx, txt, Html, odt …. to a PDF via PDFNet SDK
• WinRT Convert.Print to convert docx to pdf

[shakthi124]

Just to get a better understanding of the issue, what format are you expecting when the file is converted? If you could provide more details such as a screenshots and the input file, it would be most helpful.

Thank you.