While using webviewer getting error msg and pdf both

[aakashjain7495]

WebViewer Version:

Do you have an issue with a specific file(s)?
Can you reproduce using one of our samples or online demos?
Are you using the WebViewer server?
Does the issue only happen on certain browsers?
Is your issue related to a front-end framework?
Is your issue related to annotations?

Please give a brief summary of your issue: While using webviewer getting error msg and pdf both.

Please describe your issue and provide steps to reproduce it:
Open - Zanran
Login id- jaskaran Password-zanran@123
Issue is I am able to get the pdf in viewer but also getting the error msg along, this is only happening when I open the Pdf and PDF for first time, later the same is working fine.

PDF here is a BASE64 string.

Please provide a link to a minimal sample where the issue is reproducible:
video - Untitled: May 6, 2022 8:34 PM.webm - Google Drive

[system]

Hello, I’m Ron, an automated tech support bot

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:

• Angular project WebViewer integration issues
• Rotating pages in PDF using JavaScript
• Finding Your WebViewer Version Number
• Get & convert PDF coordinates using JavaScript - PDF page coordinates

APIs:

• LicenseKey
• Core. AnnotationManager - isAnnotationRedactable(annotation)
• Core. Annotations - setCustomSerializeHandler(annotationClass, serializeHandler)

Forums:

• Hiding Revision Notes/Comments for Flattened Annotations
• Selectively Flattening Fields w/ getFileData()
• Pdf header not found error while importing xfdf into pdf file url

[Wanbo_Li]

Hi,

Does it happen to specific files?

Thanks.

Wanbo