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Product: PDFTron WebViewer

Product Version: 8.6.0

Please give a brief summary of your issue:

I’m testing out the functionality of this product, and attempting to print a png image and then cancelling out of the chrome print dialog causes this error on mouse move over the image.

Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)

Load a pdf image
Invoke the webviewers print dialog
Click print
Cancel out of the chrome print dialog and get back to the image
Move your mouse over the image. (sometimes I have to click and drag? Its the same error.)

Please provide a link to a minimal sample where the issue is reproducible:

this is reproducible in this demo: Image To PDF using a png image.

Hello pmcquay,

Thank you for reporting this issue. We are currently investigating it and will get back to you with our findings as soon as we can.

Best Regards,
Carlo Mendoza
Software Developer
PDFTron Systems, Inc.
www.pdftron.com

Hello pmcquay,

After further investigation, we’ve added this issue to our backlog to be worked on in the future. We don’t have a timeline for when it will be fixed but if it does get fixed we’ll let you know when it’s available in an experimental build to test out and the estimated official release date. If you have a desired timeline for having this issue fixed please let us know and we’ll do our best to work with you on how this can fit into the WebViewer release schedule.

Best Regards,

Carlo Mendoza
Software Developer
PDFTron Systems, Inc.
www.pdftron.com