Q: I am trying to convert docx word documents to pdf in a windows service with PDFNet and I’m having problems with some winword processes getting hung. Also when executing the same transformation but not in a windows service the performance is much better. I am developing in JAVA and installing it as a service with java wrapper service.
PRODUCT: PDFNet SDK
VERSION: 5.7.0
OPERATING SYSTEM: Windows Server 2008 R2 Standard, Office 2007
A:
The most likely problem is that you are using MS Office prior to 2007 SP2. For Office versions prior to 2007 SP2 the conversion goes through a virtual printer driver which is slow and can cause issues when using from a Windows service.
So in summary you need MS Office 2007 SP2 or higer (MS Office 2010+).