Helvetica45Light, HelveticaNeue-Light Font family issue

Technical Support Apryse SDK
1

Hi,

I was trying to extract content from PDF documents using PDFTron SDK, it works fine with lot of documents but for the documents those having Helvetica45Light or HelveticaNeue-Light fonts, getting garbled text.

For example:
~åÇ åÉÖçíá~íáçåë ïáíÜ äÉåÇÉêëK bñéÉêáÉåÅÉ çÑ äçÅ~ä êÉ~ä Éëí~íÉ ã~êâÉíë EeìåÖ~êó ëáåÅÉ
NVVPF ïáää ÜÉäéK ^í SVB ÄÉäçï cvMV k^sI íÜÉ ê~íáåÖ ÇáëÅçìåíë íÜÉ Ä~Ç åÉïëK
^Ääçå dêçìé áë ~ êÉëÉ~êÅÜ ÅäáÉåí çÑ bÇáëçå fåîÉëíãÉåí oÉëÉ~êÅÜ iáãáíÉÇ
pÜ~êÉ ÇÉí~áäë
`çÇÉ

This is output of some text.

Please help me out to solve the problem.

Thanks and Regards,
Rajpal

2

Hi Rajpal,

You can send a sample file to support & we’ll take a look, however most lilely that problem is in the app / pdf lib that created the file. So the issue is almost certainly not related to Helvetica45Light or HelveticaNeue-Light but with how the app embedded and used this font in PDF.

To test you can copy & paste test in third party PDF viewers (such as Acrobat)

For more info about the problem, please see
https://groups.google.com/d/msg/pdfnet-sdk/wIVX3xlyWbc/aKLEyZ1uWoUJ