WebViewer Version: 8.4
Custom cursor disappears for GenericAnnotationCreateTool when clicking multiple times outside the boundary of document viewer
Hi,
Could you try with the latest WebViewer version v8.11 and see if you still have this issue?
You can try our online sample here.
Wanbo
Upgraded to 8.11 and it will no longer happen for pure text ones except for those with an svg
Hi,
Could you provide detailed steps of how to reproduce the issue which can help us reproduce the issue and investigate? Thanks.
Wanbo
Clicking between multiple tools then clicking repeatedly outside the pdf will generate this bug. Might need to place a few annotations and then doing the above steps to reproduce. Thank you for the help
No, as I stated, this is a custom cursor for GenericAnnotationCreateTool
Hi,
Could you provide code or sample app so that we can reproduce locally and investigate? Thanks.
Wanbo
Can you provide me your email and I’ll send to you the snippet. Thanks
Sent to you the snippet, thanks
Hi,
In your code, how you’re drawing the custom cursor? Also, could you provide a sample app (can just modify our sample if possible) which can reproduce the issue?
Also as the issue you have is happens after clicking outside the boundary of viewer, you can try do nothing when the mouse position is not within the viewer for the click handler.
Thanks.
Wanbo
Just using the cursor property in the tool object. I’m not able to provide a sample app right now.
This uses the webviewer ui variation. So you can try adding that generic tool inside one of the panels or try it with a custom cursor inside the left or right panel of the webviewer ui. It will successfully change the cursor, though it will exhibit the bug stated after the steps mentioned here. Thanks
Hello ram,
I looked at the custom code sent in and noticed youre setting:
this.cursor = 'none';
on mouseMove if an annotation exists.
Can you try removing this?
Best regards,
Tyler Gordon
Web Development Support Engineer
PDFTron