Callout markup not working properly

[rankit.agarwal]

Product: PDFNet

Product Version: 9.2.2 (9.2279502)
Callout markup is not working properly.
It is not coming on the exact selected point, Markup’s location is getting changed after adding text.
After adding callout markup text color and font size is not working properly. Application getting freeze.

Tested same in experimental ios build 9.3.0
For already added callout markups: text color and font size are not changing.

Can you please check this tool?

[system]

Hello, I’m Ron, an automated tech support bot

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:

• Reduce the Framework Size - Question: PDFNet is a large framework. Will it make my app large as well?
• PDF Annotation Library for iOS
• Convert MS Office (Word, Excel, PowerPoint) to PDF on iOS - Additional font resources - PDFTron-provided fallback font data (required)
• Adding PDFNet to your project - Manual Integration (Dynamic Framework)

APIs:

• Field Classes - PTField
• PTWebFontDownloader - IsAvailable
• PTPDFNet - SetResourcesPath

Forums:

• Opacity change is not reflecting
• App is freezing when opening large text file
• Extract xfdf from last created annotation without extracting all annotations xfdf from document

[Yifan_Zhang]

Hi Rankit,

Thank you for getting in touch with us regarding this issue.

We are able to reproduce the issue on specific versions and will let you know when we have a new build for you to try.

Best,
Yifan

[Yifan_Zhang]

Hi Rankit,

We have addressed the issue and the fix will be available in our next release.

Thank you for your patience.

Best,
Yifan

[Jamie_Dassoulas]

Hi @rankit.agarwal,

We recently released version 9.2.3 of the PDFTron iOS SDK.
Are you able to update and let us know if the issue is resolved?

[rankit.agarwal]

Hi @Jamie_Dassoulas ,
Thanks for the update. Yes it is working fine.

[rankit.agarwal]

Hey @Jamie_Dassoulas , Can you check this ticket also?

App is freezing when opening large text file

Hi @James1 @Jamie_Dassoulas , Any update on this? It is still not working in latest build.

we are not able to load the large text files. it increases memory drastically. Is there any solution or any way we can add some threshold value on file size before opening such files?