App crashed, when converted PDF to XOD

Technical Support Apryse SDK
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1

Product:
PDFNet 9.2.0
Product Version:
PDFNet 9.2.0, .Net Framework 4.8, Microsoft Azure
Please give a brief summary of your issue:
(Think of this as an email subject)
Application crashed with exception in ConvertPDFToXOD

Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)
The issue happens quite often. When conversion from PDF to XOD is performed,
our application crashed with exception attached in file call stack . txt

Please provide a link to a minimal sample where the issue is reproducible:
callstack.txt (2.6 KB)

2

Hi Dmitry,

To investigate further could you please provide the following information.

  1. Input file(s)
  2. Code and settings used
  3. Screenshots showing the output, and clearly indicating what you expected to get instead, and also clearly indicating the application/browser being used to view.